Providing assistance with claims 24/7.

At Heartland Mutual Insurance Company, we take your call 24 hours a day, 365 days a year! If you call outside of our business hours, we have an answering service that will take your information and alert us immediately of your claim! One of our adjusters will contact you right away!

Properly File a Claim by:

Report Your Claim

Report your loss or damage as soon as possible so we may begin the claim process.

The numbers to call are:

Provide Information

Provide us with as much of the following information as possible:

  • Your Name and Policy Number
  • Identification of Insured Property
  • A Description of Damage to the Insured Property
  • The Date, Location and Cause of Damage
  • Whether or Not Temporary Repairs are Necessary
  • Names and Contact Information on Parties Involved
  • A Phone Number Where You Can be Reached

Next Steps

Once your claim is submitted, an adjuster will contact you and keep you informed throughout the claim process. For questions regarding your claim, you may also email us at